Terms of service

1. Acceptance of these terms

These terms are an agreement between FORM693 LLC (“Form693,” “we”) and your practice (“you”). They take effect when you create an account on the Tier 1 or Tier 2 plan; your agreement consists of these terms, the Business Associate Agreement accepted at signup, and the price shown at checkout. Browsing this website creates no agreement. Tier 3 and dedicated environments are governed by separately signed documents — the licence and services agreement, its order form, the Business Associate Agreement, and the clinical determinations schedule signed by the civil surgeon.

2. The service

Form693 is drafting software for Form I-693, Report of Immigration Medical Examination and Vaccination Record. It prepares a draft from the records a patient provides. Every clinical determination remains the civil surgeon’s: every draft is reviewed, corrected as needed, and signed by the civil surgeon. The software does not diagnose, does not decide, does not clear a patient, and does not interpret an image. No software can guarantee the outcome of an immigration adjudication, and nothing on this website is medical, legal or immigration advice.

3. Accounts

An account belongs to a single practice. You are responsible for keeping the information on it accurate, for keeping its credentials within your practice, and for all activity under it. Notify us promptly if you believe an account has been compromised.

Individual sign-ins are available to every member of your staff at no additional charge, and actions are recorded per user. Whether your staff use individual sign-ins is your practice’s decision; if credentials are shared, your practice remains responsible for all activity under them. Our own safeguards apply in either case.

4. Acceptable use

The service is licensed to your practice, for your practice’s own exams. You may not: share access with anyone outside your practice, or run another practice’s exams through your account; access or attempt to access another practice’s environment or data; copy, scrape or reverse-engineer the software, or use it to build or help build a competing product; resell, sublicense or transfer the service; or interfere with or disrupt the website or the systems behind it.

5. Fees and billing

The fees, billing cycles and cancellation terms for the Tier 1 and Tier 2 plans are set out in the subscription terms below, which form part of these terms. Tier 3 and dedicated environments are priced on their order form.

6. Intellectual property and third-party names

The Form693 name, and the website’s and the software’s text, design and code, belong to FORM693 LLC; these terms grant no rights in them beyond use of the service. Form I-693 is published by U.S. Citizenship and Immigration Services. References to USCIS, to the Centers for Disease Control and Prevention, and to their forms and instructions are references to public documents: they describe what the software works with and do not imply affiliation, endorsement, certification or approval, and no such designation exists.

7. Suspension and termination

We may suspend or terminate an account for breach of these terms, abuse of the service or of other practices on it, or non-payment. Where practical, we provide notice first. You may cancel at any time, as the subscription terms describe. In either case, exams already sealed remain billable, and your practice’s records are returned and handled as the Business Associate Agreement provides.

8. Disclaimers and limitation of liability

The website is provided as it is, and it may change, be suspended or become unavailable from time to time. The service is provided with reasonable skill and care; beyond that, and to the extent the law allows, it is provided without warranty. To the extent the law allows, FORM693 LLC’s total liability arising out of the website or the service is limited to the fees your practice paid in the twelve months preceding the event giving rise to the claim. Nothing in this section limits either party’s obligations under a Business Associate Agreement, or any liability the law does not permit to be limited. On Tier 3 and dedicated environments, the signed agreement’s liability terms govern.

9. Changes to these terms

We may update these terms. The date at the top of this page changes when we do, and a change that materially affects a practice on a plan is sent to the account’s email address before it takes effect; continued use after that date is acceptance. Price changes are governed by the subscription terms and never apply to a period already paid for.

10. Governing law and miscellaneous

The website and the service are published by FORM693 LLC, a New Jersey limited liability company, and these terms are governed by New Jersey law. Nothing here changes a governing-law or dispute term in a signed agreement. If any part of these terms is found unenforceable, the remainder continues in effect.

Questions about these terms can be sent through the questions panel.

Scope: These subscription terms apply to the Tier 1 and Tier 2 plans — the two plans available at signup — and form part of the terms of service. Tier 3 and dedicated environments are contracted on a signed order form, which governs them; nothing in this section changes it.

Tier 1, pay per exam: A one-time sign-up fee of $10 is charged at signup; it is non-refundable and is not credited against exam fees. Each exam is billed at $9, counted when the exam is sealed and billed monthly for the month just ended. Months with no sealed exams incur no exam fees. Each exam record remains open for one month from the exam date; after that, the completed form remains available, and reopening the full record costs an additional $9 for a further month. No records are deleted in either case.

Tier 2, Practice: $200 per month, or $2,200 per year paid in advance, for unlimited exams. There is no sign-up fee, and billing begins at signup.

Cancellation: A canceled monthly plan remains active through the end of the period already paid for and is not renewed; the next period is not billed. A canceled annual plan remains active through the end of the prepaid year, and no partial refund is issued. In both cases, exams sealed before the plan ends are billed for the month in which they fall.

Price changes: We provide at least sixty days’ notice, to the account’s email address, before a price change takes effect at a renewal. A change never applies to a period already paid for, and a plan canceled before the change takes effect is unaffected by it.